|
| When will my subscription begin? |
| U.S. and Canadian subscriptions are processed within 6 to 8 weeks after receipt of your order.
Subscriptions from subscribers outside the U.S. and Canada are processed within 8 to 10 weeks. |
| Do you accept credit cards, and is your site secure? |
| Yes, you may order a new subscription or renew and existing subscription online via the internet. We accept American Express, VISA, and MasterCard on our secure sever. |
| Why are some subscriptions free while others are not ? |
| HealthLeaders Magazine is audited once a year according to BPA audit regulations. In order to comply with these regulations, only qualified readers can receive a free subscription. Those subscribers who do not fall under the qualifications must purchase a subscription. |
| Why do I have to keep filling out subscription forms? |
| Our files must be updated once a year according to BPA audit regulations. This also helps our editors target the content of the magazine to those who read it. |
| How do I change my mailing address? |
To change your mailing address, please use our Online Change of Address Form.
Please note that since we prepare mailing labels far in advance, we need at least eight weeks' notice to ensure uninterrupted service of your Healthleaders Magazine subscription.
You may also email subscriber service directly with your address information. Please be sure to give us both your old address (exactly as it appears on your magazine label) and your new address when making an address change. |
| What is my subscriber account number? |
Your subscriber account number is the seven digit numeric code located above your name on the magazine label.
Click here for a sample. |
| When does my subscription expire? |
| Your subscription expiration date is printed on the mailing label of your magazine. It is located to the right of your name and is formatted by month and year, e.g. "Feb 08". In the upper left-hand corner direclty above your name is your unique subscriber number. Always include this number in any correspondence to use to ensure prompt service.(Better still, include your actual label whenever possible). |
| What should I do if I didn't receive an issue? |
| Let us know about a missed issue by emailing subscriber services directly. We'll either mail that issue to you or extend your subscription by one issue. |
| Why did I receive another bill or renewal notice when I have already paid for my subscription? |
| Your payment and our notice probably just crossed each other in the mail. If you get another bill or renewal notice, please contact us by emailing subscriber services directly and we'll straighten out the problem. |
| I changed my address already, why is HealthLeaders Magazine still being sent to my old address? |
| We prepare the mailing labels for our magazines far in advance. When you contact us to change your address, your request is processed immediately. However, the change sometimes doesn't take effect for one to two issues because those labels have been preaddressed. |
| How can I order back issues of HealthLeaders Magazine? |
| A limited number of issues are available on a first-come, first-served basis. Back single copy issues are $8.00 and sent inside the USA only. All orders must be pre-paid. To order a back issue, please call 800/753-0131. |
| What is your cancellation policy? |
| You may choose to cancel your subscription at any time. |
| What is HealthLeader Magazine's address? |
By email:
Click here for our online contact form
By US Mail:
HealthLeaders Magazine
Subscriber Services
PO Box 8705
Lowell, MA 01853 |
| |
| To View our Privacy Policy, click here. | | © 2009 HealthLeaders Media, a division of HCPro, Inc. | |
|